1. Scope and Application

This Privacy Policy applies to:

• Personal data collected through our website, email, phone, or in-person interactions
• All individuals who engage with our construction, renovation, and related services
• Data processing activities conducted within India and for offering services to clients in Tamil Nadu and across India

2. Information we collect

Personal Data:

• Name, contact details (phone, email, address)
• Project requirements and specifications
• Financial information related to quotations and payments
• Communication records (emails, phone calls, WhatsApp messages)

Technical Data:

• Website usage data, IP addresses, browser information
• Cookies and similar tracking technologies (with your consent)

Sensitive Personal Data (SPDI):

We may collect limited SPDI such as:

• Financial information for payment processing
• Any other sensitive information required for regulatory compliance

3. Purpose and Lawful Basics of Processing

• Service Delivery: To provide construction, renovation, and project management services
• Communication: To respond to inquiries and maintain client relationships
• Compliance: To meet legal obligations under Indian construction laws and regulations
• Business Operations: For quotation preparation, project management, and quality control
• Marketing: To inform you about our services (with your consent, and you may opt-out anytime)

4. Data Sharing and Disclosure

We may share your information with:

• Trusted Partners: Architects, engineers, suppliers, and subcontractors involved in your project
• Government Authorities: As required for building approvals, compliance, and legal obligations
• Legal Requirements: When disclosure is necessary to comply with applicable laws

We do NOT sell your personal data to third parties for commercial purposes.

5. Data Retention

• Project-related data: Retained for the duration of the project plus 7 years for warranty and legal purposes
• Marketing communications: Until you opt-out or withdraw consent
• Financial records: As required under Indian taxation and accounting laws (typically 7+ years)

6. Data Security

We implement reasonable security safeguards including:

• Physical security of documents and files
• Digital security measures for electronic data
• Access controls limiting data access to authorized personnel only
• Regular security assessments and updates

7. Your Rights

Under Indian data protection laws, you have the right to:

• Access: Request information about personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Opt-out: Withdraw consent for marketing communications
• Complaint: Lodge complaints with relevant authorities if you believe your rights have been violated

8. Cookies and Tracking

Our website uses cookies to:

• Improve user experience and website functionality
• Analyze website traffic and usage patterns
• Remember your preferences during visits

You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies.

10. Updates to this Policy

We may update this Privacy Policy periodically to reflect changes in laws, regulations, or business practices. Updated policies will be posted on our website with the effective date.

11. Contact Us

For privacy-related inquiries, complaints, or to exercise your rights:

• Email: [email protected]
• Phone: +91 95971 30344
• Address: No 3, ICICI Bank Back Side, PPCS Complex, Thirumangalam, Tamil Nadu